What is it like being at the helm of a full-service hotel and resort property during the current global health crisis? 

This has been an incredibly challenging time for the tourism industry, facing a challenge that has never been seen before. However, the tenacity and optimism of our colleagues at the hotel and the tourism industry is unmatched. 

How has the pandemic changed how you view your role as General Manager? 

The unprecedented situation that we have found ourselves in has reinforced to me how much a family we are at Hamilton Princess. It has instilled even more of a sense of importance of being empathetic to everyone’s challenges during this incredibly challenging time. It’s also been an important time to strengthen our bonds in the community and to give back. We were pleased to be able to support our friends on the front lines in a number of ways, including handing out breakfasts and lunches to first responders during the lockdown. 

What steps has your hotel taken to ensure that guests and colleagues remain “Safe and Well”? 

A wide range of new and ever-evolving health and safety protocols have been installed, in line with the latest government guidelines. Some of these measures include temperature checks for everyone entering the property, hand sanitiser stations throughout the hotel, physical distancing markers and table placement, masks required throughout indoor and outdoor public spaces and a maximum of two guests in elevators at any time. These restrictions apply to our colleagues, too. 

The new operational standards being implemented at the hotel and at Fairmont properties across North & Central America were developed and vetted by a team of international expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens, including COVID-19. 

How are colleagues advised of changes and trained on new health and safety procedures? 

Colleagues all undertook “re-orientation” sessions upon the reopening of the hotel, which covered general health and safety, new procedures, and regulations. Additionally, our teams have received specialized training for their departments, i.e. Food & Beverage and Housekeeping have all received in-depth training on new procedures, techniques, and practices. 

Can you tell me about your enhanced cleaning and social distancing procedures? 

Guest rooms and public areas are carefully cleaned by our specially trained, professional housekeepers and cleaning staff, using EPA-registered disinfectants that have proven effective in preventing the transmission of all viruses and pathogens, including COVID-19. Guest rooms are cleaned every three days to reduce close contact between colleagues and guests and as an additional precaution, they are left vacant for a minimum of 48 hours after being used for a stay, prior to a deep clean before new arrivals. 

Do guests have access to any sort of telemedicine or health advisory service? 

Hamilton Princess has an innovative new service, in partnership with AXA, a world leader in insurance and assistance, to provide complimentary medical support to in-house guests. Any guest with a non-urgent medical need can be put in touch with a medical practitioner over the phone for no cost. Currently available in English and French, the service will be available in German, Portuguese and Spanish shortly. 

How has the pandemic impacted food and beverage service? 

The government restrictions regarding dining out have been an interesting challenge to work with. However, we believe the Food & Beverage team, particularly at Crown & Anchor, have risen to the task admirably. Crown & Anchor’s revamped Sunday brunch is served at the tableside but loses none of the fun of a traditional brunch and has received rave reviews. One of the small measures we have taken that has been appreciated is the hooks installed at each seat for masks to be hung. 

What is a typical Spa experience like at the moment? 

Exhale Spa is still a safe and restful haven for those looking to unwind. Not much has changed for those undertaking spa treatments except that clients are asked to wear their masks throughout, and their therapists will be wearing a mask and face shield to ensure peace of mind. In compliance with Government regulations, guests from overseas are not able to use the spa and gym/fitness classes until they receive their negative day 8 and 14 test results, respectively. 

How do Hamilton Princess colleagues go above and beyond legislated requirements to make guests feel welcome and safe? 

All guests at Hamilton Princess receive a wellness kit on arrival, which includes masks, gloves, hand sanitiser and disinfecting wipes, ensuring they have everything they need to feel safe. 

We have also received very positive feedback on our “quarantine keys”: in line with Government regulations, guests arriving from overseas must quarantine until they receive their negative arrival test result. To ensure a smooth process, these guests are given a special “quarantine key” to their room which is active for only one hour. They are then given a new key once they share their negative test result with our Front Desk team. These quarantine keys are visually different from the normal ones which enable our colleagues to ensure that no one is breaking quarantine and gives our guests confidence in dining out with us. 

The post Keeping Guests and Colleagues Well and Safe appeared first on RG Magazines.

‘Winter is Coming’

Give your skin an extra boost with Clarins skin care serums. We have a full range of serum to meet all your skin care and age concerns.

• Double Serum – 30ml $80.00  50ml$109.50

This amazing serum works on all five functions of the skin. It has over 20 plus plant extracts to target aging, helping promote firmness, tone, hydrates, improves radiance and evens skin tone.

• Super Restorative Remodelling Serum – 20ml $66.00  50ml $88.00

This exceptional anti-aging serum targets specific needs of the skin that is weakened by hormonal changes of the skin. Facial features are lifted, facial contours are refined and the look of age spots are reduced for more youthful looking skin.

• Mission Perfection Serum – 30ml $66.00  50ml $88.00

This pioneering serum, capable of correcting pigmentation, acne marks and brightening a dull complexion, leaving skin more even and illuminated.

• Hydra-Essentiel Serum – 30ml $53.00

This incredibly lightweight bi-phase serum quenches thirsty skin, helping to promote radiance and improve dryness.

RESORT at Hamilton Princess

Change the way you hydrate forever with BKR!

This 100% recyclable sleeved-glass water bottle comes in different sizes, colors and some even have spikes! Stop by and ask how you can WIN one this Fall!

FH FOR HER/HIM at Hamilton Princess

• The forever stylish Schultz shoe

Classic high-heeled pumps are a definitive wardrobe essential and the Schutz collection come in a variety of colours, the perfect addition to your Fall wardrobe!

• The perfect Eton shirt for hi

Stand out in every room with an ETON shirt! Developed for all day care-free performance, ETON is the perfect addition to your business wardrobe!

• The ultimate Jonathan Alder luxury indoors game

This playable piece of pop art features six steel-tipped darts and scoreboard essentials! Stop by FH for Him at Hamilton Princess for the best selection in luxury games.

TABS Bermuda

Available at www.tabsbermuda.com & TABS Flagship, Walker Arcade, 12 Reid Street, Hamilton. Quote RG WOMEN to receive 10% off

• Culottes:

Our twist on the Bermuda short for ladies exudes vintage chic. Available in paradise prints and eye-catching solids, these classy culottes are perfect for work or play.

• Slip Dress:

Get ready to slip into Summer! Available in an ocean blue solid and a pastel print, whether you’re headed to the beach or the bbq, we’ll have you covered!

• Trapeze Dress:

Super chic, crazy comfy…and it has pockets! Limited edition. Light weight viscous fabric, peek-a-boo signature triangle neckline with gold embroidery. Fully lined.

• Split Pants:

Named for a flamingo notorious for escaping from The Bermuda Aquarium Museum & Zoo, these split pants are the perfect wardrobe addition to keep you cool this Summer.

Exclusive Home Store

• Wall Décor – (4 square box for Mirror, Frog Painting, Clock, and Metal Wall Art)

Here at The Exclusive Home Store you will always find a wide array of unique Wall Décor – including Signs, Paintings, Mirrors, Clocks and MORE to suit yourExclusive style!

• Enso Beds/Pillows – (4 square box – base, pillow, mattress, materials breakdown)

Enso Sleep systems uses natural technologies and processes to create mattresses, adjustable foundations, and pillows. They are devoted to healthy sleep and providing the best experience possible to everyone who touches their brand!

• Furniture – (Kitchen Island)

Quality hardwood furniture that will last a lifetime… even in Bermuda’s weather!  Looking for that special piece to complete your home? We are happy to special order any item.

Hamma Galleries

• Organic Throw Blankets: 

Handmade alpaca throws are hypo-allergenic, lightweight and soft as silk – perfect for a cozy fall evening. Available now at Hamma Galleries

• Handwoven Household Staple:

Organize and personalize your space with our range of versatile baskets.

• Sip Fine Wine

“Which little fish is swimming against the flow?” This quirky school of fish collection makes a great conversation starter.

• Garden Stools

Don’t let their namesake stop you from exploring creative options for garden stools. Break the rules and use these accent pieces indoors this fall.

Rowe Spurling

• Hand Painted Canisters:

Available in two sizes these ceramic hand painted canisters are the perfect way to dress up your counters, bookcases or mantle. 8 ½” round x 13 ¾” tall $64.85 / 9 ½” round x 14” tall $69.95.

• Tiered Tray

Perfect for the dining room table or the kitchen counter, this metal tiered tray is great way to get organized. 20 ¾” tall $83.50.

• Soap Dispenser

Accessorize the bathroom or kitchen counter with a pretty mason jar glass soap dispenser. Available with gold or copper top $ $24.95 each.

• Lamp

Light up a desk, nightstand or side table with this compact 24” tall lamp. $116.75 each.

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Harbourmaster

• Youri Spin 55

.       New from Kipling-YOURI SPIN 55-a 21.75” 4-wheel spinner carry-on featured in Dazzling Purple.

• Micah Backpack

A laptop backpack from Kipling – the ideal travel companion with a sleeve that allows you to slip it over the handle of a wheeled carry on.

• Joni Backpack

From Osgoode Marley – the perfect accessory for ladies travelling to work on a bike. A leather backpack that is elegant enough to complement your business wardrobe.

• Tote

From the TATAMI collection by Roberta Pieri of Italy, a classic tote for all seasons, also available in floral prints.

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Salt + Cedar

• Overnight Dry Shampoo  – $39

An innovative formula that harnesses the power of charcoal to absorb oil, odor and sweat while you sleep for refreshed hair with boosted volume.

• Graydon Face Glow – $48

This best-selling primer + illuminator multi-tasks to even skin tone, provide sun protection and give you that coveted fresh-faced healthy glow.

• Get Brite and Stay Brite Teeth Whitening Pens – $26 each

Get 2 shades brighter in as little as 2 days with the convenient easy to use all-natural teeth whitening pen developed by a dentist! Smile confidently.

• Gua Sha Treatment Tool for Natural Face Lift – $26

Introduce a jade facial massage tool to your self-care routine to smooth, lift, tighten and firm your face while reducing inflammation and revitalizing chi.

The post Fall Essentials appeared first on RG Magazines.

Back in Bermuda for her pre-Fall Collection show which took place at the Hamilton Princess Hotel last month, the Bermudian designer took time out to discuss her journey, her philosophy, and why bringing her show to the island made perfect sense.

Law to fashion isn’t the usual route, how did that come about?

“I never knew anyone who worked in the industry growing up and I had always had an interest [in fashion] and always used to collect all the Vogues, and keep them preciously in storage.

“But I grew up around lawyers or people who worked in banks, or in economics, and my family were very much [telling me] ‘you need to get the academic education that you are capable of’.

“I never felt like it [law] was a disadvantage, I just wasn’t that enthusiastic about it. And then I started working right by Central Saint Martins [in London] and I would do evening courses there in fashion design and marketing as an antidote to my very corporate, serious job, and it went from there.”

What is your design philosophy?

“For my lifestyle what I really craved was a lot of very minimal, simple garments that were beautifully made and really comfortable, but that would take me from Paris, to New York. I was travelling so much that I was getting decision fatigue about what to pack, what to wear.

“I remember going to Vogue and I was so busy worrying what I looked like, that it didn’t even occur to me what I was going to say. I just wanted to create a brand where you don’t have to have this stress about what you are going to wear in the morning, because you have a much more important day to worry about. I think most women have had that. The clothes were always meant to be something that supported a lifestyle, not just something to look pretty in. It was about the woman being the focus, giving you a sense of confidence, of strength, but comfortable, functional, and it has to feel nice.

“From there the idea was about something luxurious and understated and there was an element of the 1990s and the minimal clothes that Helmut Lange and Calvin Klein were making back then.”

Tell us about your show at the Hamilton Princess?

“The hotel has a beautiful and diverse art collection. It’s such a fantastic asset to the community to be able to see works from such seminal artists in the heart of Hamilton. I set out to create a different way for people to experience my brand. Creating a large scale, open air art installation enables me to visually immerse guests in the world and influences that surround the clothing, and host a truly memorable event that’s fun and inspiring.”

The post A luxurious philosophy appeared first on RG Magazines.